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Legal Policies

Version 9.0 · Effective October 20, 2026

The following policies, taken together, govern your use of Nxera. By creating an account, submitting an intake, buying Texts, or using the Services, you agree to all of them. Bundle version: 9.0.

Services covered: Free Competitive Scan, follow-ups and maintenance plans (free), Texts (a paid add-on).

Policies

Quick reference

  • Terms of Service: the master agreement. Nxera is free to use, with no monthly fee, no setup fee, and no minimum term. When your members pay for one of your plans, on your own Stripe account, Nxera keeps 2.5% of each payment plus $1, and gives its fee back in proportion when you refund. Texts are a paid add-on you can stop at any time, effective at the end of the paid month. Every customer message waits for your review before it goes out. Includes the disclaimers, the liability cap, and the arbitration provisions.
  • Privacy Policy: how we collect, use, and protect personal data, including free scan data, lead data, your customer list, your plan members' data, and Google Analytics 4 on our marketing pages.
  • Acceptable Use Policy: what you can and cannot use the Services for, including the consent and review rules for messages sent in your name.
  • Refund Policy: Nxera's fee on a plan payment comes back in proportion when you refund the member; Texts' monthly fees and the carriers' fees are non-refundable once charged; no money-back window and no partial-month refunds; the narrow events that do qualify.
  • Cookie Policy: the cookies on our sites, the portal, and plan pages, and your choices.
  • Data Processing Addendum: applicable when Nxera processes your customer list and member records on your behalf.
  • DMCA / Copyright Policy: how to report copyright infringement.
  • Sub-processors: the providers that process data on Nxera's behalf.

Updates

We may update these policies from time to time. Material changes will be communicated by email at least 30 days before they take effect. The current bundle version is 9.0.

Contact

Questions: info@getnxera.com

Nxera Digital LLC, 390 NE 191st St STE 59620, Miami, FL 33179